Lately, several Google Pay users have complained about a strange issue that is not allowing them to make payments. When trying to configure the app or checkout, an error is generated saying: “Please exit any application that may draw on the screen and try again. As a result, many people, especially those who have recently reinstalled GPay, cannot use GPay. It has mainly been reported on OnePlus, Xiaomi, Realme, and Samsung devices. If you are having such issues with the Google Pay app on your phone, don’t worry. Here are some easy ways to fix the app due to the screen error in Google Pay on Android.
Related | Make offline UPI payments without internet on your phone
Fixed app drawing error on Google Pay screen
If you are a Google Pay user, you may see the error message “Please exit any app that may appear on the screen and try again” when trying to set up the app or make payments. It will appear when adding a new UPI ID or paying to another person or merchant by scanning the QR code or UPI.
In short, it won’t allow you to sign up or make payments using Google Pay. Now, if you are currently in a point of sale trying to make a payment and you are in a rush, consider using another UPI app or USSD offline payment service using the related article above. If there is no emergency, follow the fixes detailed below.
1. Check the applications allowed to draw on the screen
Apps draw on the screen, the error usually appears when an app tries to display content on other apps on the screen. So check which apps are allowed to draw on the screen, as follows:
- Open Settings on your Android phone.
- Go to Applications and notification> Special access to applications.
- Here, look for Show on apps. Tap on it.
- Check which apps are allowed to show on other apps.
- Disable permission for these apps.
2. Disable apps with Windows floating
Likewise, disable all applications that have access to Floating windows on your phone. You will usually find this option in the Security app on your phone. On some phones like Realme, you can find it under Settings> Application management> Floating windows.
Once done, restart your phone. Then open Google Pay and try to make a payment to see if the app draws on the screen error is resolved. Otherwise, go to the other steps.
3. Disable “Hide bottom bar” on OnePlus phones
Several OnePlus users reported the “app draws on screen” issue when paying on Google Pay. In fact, even I faced this issue on my OnePlus 9R running OxygenOS 11.
After searching for a while, I found the problem was that I was hiding the bottom bar. So if you are using navigation gestures on your OnePlus phone, consider bringing up the bottom bar by following the steps below.
- Open Settings on your phone.
- To go to the Buttons and gestures section.
- Here click on Navigation bar and gestures.
- On the next screen, turn off the toggle for “Hide the lower bar.“
That’s it. This will correct the drawing of the Google Pay app on the screen of your OnePlus smartphone. It will work on all models including OnePlus 9, OnePlus 8, and OnePlus 7 series.
4. Hide virtual navigation keys
Are you using the virtual navigation bar to navigate instead of gestures? In this case, you can try to hide the navigation keys (if your phone supports it) by following the steps below.
- On your phone, go to Settings.
- Head to the Navigation keys section. You can usually find it under “How to Help” or “System” depending on the make and model of your phone.
- Here, activate “Virtual keys can be hidden.“
You should now see a down arrow on the navigation bar; pressing it will hide the keys. So go back to Google Pay and press the down key to hide the keys and try to make the payment.
5. Disable Bluelight filter, fastball and other features
Many of us use apps like Lux, Twilight, Blue Light Filter, etc. to reduce eye strain. These apps work by adding an extra layer between the display screen and the eyes. This means that they are actively displayed on the screen, forcing Google Pay to report the “Apps can be drawn on screen” error.
So, try uninstalling or disabling these apps to see if Google Pay starts working normally again. You can also force stop these apps during the time you make a payment. The same goes for the built-in features of the system such as Assistive Ball (Realme, Oppo), Quick Ball (Xiaomi), Easy Touch (Vivo), etc.
Therefore, try to disable features that add layer or object on screen to fix the app drawing error on the screen in Google Pay. Also update GPay to the latest version from Google Play Store to fix all other bugs and issues in the app.
Conclusion – Drawing error on the screen of the Google Pay app (resolved)
Here are the top five ways to fix Google Pay. Please quit any app that might appear on the screen and try the error again on Android. Hope you are now able to set up and make payments on GPay without any app showing on screen issues. In my case, I turned off the Hide Virtual Keys option and Google Pay started working fine. Either way, what worked for you? Let me know in the comments below.
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