If you are an Android user, you might have experienced app crashes on your phone at some point in its life. These app crashes show errors such as “app is not responding” and “Unfortunately, app has stopped” etc. Are you also facing such issues on your phone? Do not worry! I am sharing here some ways to fix the “ Unfortunately, the app has stopped ” error on Android.
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Correction of an error unfortunately stopped by the application on Android
You can try the following fixes if an app installed on your Android phone is crashing, not opening, not responding, or not working properly.
1. Restart your phone
As mentioned in most of the troubleshooting tips, restarting your smartphone can work wonders most of the time. So if an app is causing issues, just restart the phone.
- On most Android phones, press the Power for about 30 seconds, some options are displayed.
- Tap Restart.
After that open that broken app and see if it works now.
2. Force stop the application
The next thing you can try in such cases is to force quit the app and then reopen it. You can force stop an application through its settings or your phone settings.
1 Open your phone settings
2. Navigate to Apps & notifications and tap See all apps.
3. Select the application causing the problem here.
4. On the app information page, tap Force stop.
Or you can directly long press any app icon and access app information. After the forced shutdown, open the app again to see if it works now.
3. Update the app
If the force shutdown of the app does not work, you can check if the said app has any pending updates. Here’s how to check that:
1. On your phone, open the Google Play Store.
2. Tap your profile picture in the upper right corner, then select My apps & games.
3. Here it will show the apps with the available updates.
4. If the update for the broken app is available, tap Update next to it.
We recommend that you tap Update All so that all apps work properly and also have the latest features.
Suggested | Apps not updating on Android 10? Here is how to fix
4. Clear app cache and data
Clearing cache and data for any app also works in many cases when it suffers from such issue. You can clear an app’s cache and data through settings, and it may vary for different phones.
1. Go to Settings> Apps & notifications
2. Select the app with the problem and tap Storage and cache.
3. Tap Clear cache.
4. Restart your phone and see if the problem is resolved.
If the problem persists, you can also clear app data by tapping Clear data. Please note that wiping data may delete some data from some apps, so make sure you have backup of that app data.
This is a temporary fix and new accumulations of cached data.
5. Uninstall WebView update from Android system
In March, some Android users encountered several app crashing issues. One method that worked for these people involved uninstalling a recent update to Android System WebView. Here’s how you can do it on your phone. Note that these steps may vary by phone.
- Go to Settings and tap Apps & notifications.
- Here tap on See all apps and you will see the list of all installed apps.
- Find the Android system web view and tap on it.
- Tap the three dots in the top right corner, and then tap Uninstall updates.
- In the pop-up window, tap OK.
On most Android phones, this should fix the app crashing issue.
Also, read | Are you having trouble with Google Apps? Here’s how to update Google Play services
6. Synchronize your phone with Google servers
Sometimes when your phone’s date and time is not synced with Google servers, it can cause an app to crash. Here’s how to sync your phone with the Google server:
1. Open your phone settings and go to System.
2. Select Date and time and turn off Automatic time zone or Use network-provided time zone here.
3. After that, enter an incorrect date and time.
4. Turn on Use network-provided time zone again.
Restart your phone, then check the app that’s causing the problem.
7. Uninstall and reinstall the application
If the app causing the problem is not a system or default app, you can also try uninstalling it. After that, reinstall it from the Google play store. We’re assuming you might know how to uninstall an app. To uninstall an app that you can’t, you can follow our guide on “Remove apps that your phone won’t let you uninstall”.
8. Some bonus tips
i) You can also check if your phone has a pending software update as it can also cause issues on your apps. Go to Settings> System> Advanced> System Update to check the same. If an update is available, tap the update to install it.
ii) The app crash error can also be related to a corrupted memory card. If your app is saved on the memory card and it gets corrupted, the app will face the error. To check this, remove the memory card and launch the app on your phone. If it works then you know who to blame now.
iii) When all the above solutions fail, you can try the last resort which is factory reset your phone. Make sure to back up all data on your phone before doing this, as this removes all apps and their data.
Hope you may have fixed the “Unfortunately, the app has stopped” error on Android by following these fixes. If you have tried all of the above troubleshooting methods but still have the problem, you can contact Google or the app developer through the app page on the Play Store.
For more tips and tricks, stay tuned!
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