CD Projekt Red achieved record revenue and sales figures for fiscal year 2020, thanks to Cyberpunk 2077 – and despite the problematic release of the game. The developer announced (PDF) to have recorded more than 2.14 billion Polish zloty (PLN), or about 563 million US dollars in total turnover, which is four times higher than in 2019. This is mainly due to Cyberpunk 2077, which sold over 13.7 million copies by the end of 2020, making it the biggest game in the company’s history.
The retro-futuristic RPG was the developer’s most anticipated game since Witcher 3. It kicked off good reviews until gamers started receiving their copies, revealing the many groundbreaking bugs and issues plaguing console versions of the game. Sony had to make the decision to remove the game from the PS store, where it remains unavailable for purchase, and offer refunds to anyone who wanted one. Microsoft followed shortly after, offering a full refund to Xbox gamers who purchased a copy.
These refunds barely dented the developer’s revenue, however. As Ars Technica note, the “Other Arrangements” section of the company’s full financial report (PDF) reveals that it spent $ 10.65 million on reimbursements made through digital and physical retailers in 2020, as well as $ 2.23 million dollars in direct refunds made through its own “Help me Refund” campaign. While the company spent $ 60 per copy, it processed 215,000 total refunds, or about 1.6 percent of the total units sold. CDPR also expects an additional loss of $ 38.34 million for additional refunds and lost sales, including the impact of the game’s continued absence from the PS Store this year.
In total, $ 51 million is not that big a number compared to his total sales and even his net profit of $ 301 million. However, the company’s shares fell after the repayment plans were announced, and they have yet to rebound. While Cyberpunk 2077 was clearly CDPR’s main source of money last year, he said The witcher the series also saw strong sales. The Witcher 3 had the second best year in its history, with sales of over 30 million for 2020.
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